After your order is placed, you will receive a confirmation email with your order number. If you haven't received the confirmation email, please contact us and we'll look into the status of your order.

Yes, you can change your shipping address after order placement if the order hasn't shipped yet. Please contact us with the new shipping address.

The free shipping promotion is only valid in the continuous United States. Please contact us for alternative shipping options.

If you place your order by noon (PT), we will be able to ship your order out the same business day. It usually takes 4 business' days until you receive your order. Please contact us for expedited shipping.